I am very disappointed in Dell.
I have always loved Dell products. I have purchased them for years but My recent experiences have been terrible.
A few months ago, I purchased a Dell XPS 8900 desktop (Intel Gen 6 Skylake Quad-Core i7-6700 processor 3.4GHz, 8gb DDR4 2133MHz RAM, 1TB HDD 7200RPM, NVIDIA GeForce 730 2GB. I bought this because I need a computer with some power.
Out of the box It had problems booting up and USB ports did not work. I returned It to Amazon. I bought another one and this time It not only had problems booting up but the DVD player didn't work. I returned it. but I wanted 2016 Dell Inspiron 17.3' Laptop, 6th Gen Intel Skylake Core i7-6500U up to 3.1GHz, full HD (1920x1080) Display, 8gb RAM, AMD Radeon R5 Graphics.
In three weeks I have spent over $200 on tech Support trying to get the machine to function at least as Well and the 9 year old Dell I keep for emergencies which still functions perfectly but is very limited in its capabilities.
So I am here this weekend unable to finish two projects that must be completed by Monday.
| Standing screen display size | 17.3 Inches |
|---|---|
| Processor | 2.7 GHz core_i7 |
| RAM | 8 GB DDR3 SDRAM |
| Memory Speed | 3.1 GHz |
| Hard Drive | 1 TB mechanical_hard_drive |
| Graphics Coprocessor | Radeon |
| Chipset Brand | AMD |
| Card Description | Dedicated |
| Wireless Type | 802.11ac |
| Brand | Dell |
|---|---|
| Item model number | inspiron |
| Hardware Platform | PC |
| Operating System | Windows 10 Pro |
| Item Weight | 6.2 pounds |
| Product Dimensions | 17 x 10 x 1 Inches |
| Item Dimensions LxWxH | 17 x 10 x 1 Inches |
| Processor Brand | Intel |
| Processor Count | 2 |
| Computer Memory Type | DDR3 SDRAM |
| Hard Drive Interface | Serial ATA |
| Hard Drive Rotational Speed | 5400 RPM |
| Power Source | Battery Powered |
Additional Information
| ASIN | B0180MQD8M |
|---|---|
| Customer Reviews | /* * Fix for UDP-1061. Average customer reviews has a small extra line on hover * https://omni-grok.amazon.com/xref/src/appgroup/websiteTemplates/retail/SoftlinesDetailPageAssets/udp-intl-lock/src/legacy.css?indexName=WebsiteTemplates#40 */ .noUnderline a:hover {text-decoration: none; } |
| Date First Available | November 15, 2015 |
Warranty & Support
Amazon.com Return Policy:You may Return any new computer purchased from Amazon.com that is 'dead on arrival,' arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test 'dead on arrival' returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty:For warranty information about this product, pleaseclick hereFeedback
I stumbled upon this machine by searching whether Amazon still had any remaining machines with the Win7 OS. I could hardly believe My eyes when I read that this Laptop also has precisely the screen size, CPU, screen resolution and RAM that I wanted, plus a very acceptable Graphics card.
Here are some of the other features that make this a fabulous machine:
--easily removable battery (convenient to remove for those of Us who rarely run our laptops from the battery)
--back-lit keyboard (I hit the Caps Lock key to cause It to light up before striking the desired key)
--because I bought 2 machines for a fabulous price, I always have 2 batteries available for those rare instances when I need to run on battery power for a prolonged period of time
--although It has only one USB3.0 port, which means It can accommodate only one of My USB3.0 external HDDs, when I back this Drive up to the one at the USB2.0 port, the transfer rate seems very adequate
--although I get only 2 hours from 100% charged down to 20% charge (the lowest I like to go), I'm okay with it, as that is with one and the same apps, peripherals and settings that I use when on AC power:
----screen maximum brightness
----two external HDDs that I backup every minute or so
----my backup program
----my USB2.0 Trackball with software
----my security program
----one or two browsers, each with multiple tabs open
----my Word processing program
Re the Blue screen of Death that others mention, I've seen that only twice since may -- and in both cases I was able to restart normally without making any changes
In summary, Im exceedingly happy with the 2 machines that I purchased from Southwest Electronics Inc. in may of 2017